Soalan Lazim

Frequently asked questions

Is your cleaner knows how to do all the houseworks?


Yes, all our cleaners are well trained before they provide office cleaning and house cleaning services.




Do you provide any cleaning tools & detergent for cleaning?


Due to hygience factors and different preferences of customer, the customer has to prepare the cleaning tools and detergents for cleaners to perform cleaning services.




Can you provide 2 hours cleaning service?


All standard cleaning service are 4 hours.




Do you accept Credit Card / Bank Transfer?


We only accept cash after cleaning service provided. All transaction is done only with Ringgit Malaysia.




Do i need to fetch cleaner go/back from your office?


We provide cleaner to door step and fetching cleaner home with our drivers.




Can i request long term cleaning service from your company?


YES! We certainly happy to provide fixed schedule for house owners and office owners.




Can i request for same cleaner in every service?


We advised customers to rotate cleaner to avoid the cleaner familiar with the internal house area. However, we will try our best to send the same cleaner in the event customer insists.





Cara Kami Melakukan Perniagaan

KAEDAH PEMBAYARAN

&

Pembatalan
dasar

Pembayaran Diterima

Kami hanya menerima wang tunai selepas perkhidmatan pembersihan selesai. Ini adalah untuk memastikan pemilik rumah kami membayar kami atas kepuasan perkhidmatan yang diberikan oleh pembersih yang terlatih kami. Pemilik rumah juga boleh membayar dengan Wechat Pay.

Dasar Pembatalan

Untuk pembatalan, sila hubungi kami sekurang-kurangnya 24 jam. Ini untuk memastikan pentadbir kami dapat mengatur jadual untuk semua pemilik rumah.

Pembersihan adalah keutamaan kami

Jaminan Kepuasan

Pelanggan membayar yuran perkhidmatan pembersihan selepas perkhidmatan yang diberikan oleh pembersih kami.

SHINE WHITE CLEANING SERVICES

(002865559-A)

Pembersihan Adakah Keutamaan kami

Ibu Pejabat
Waktu operasi
  1. Equine Park, Seri Kembangan

  2. Cyberjaya, Jalan Teknokrat 6

Isnin - Jumaat : 8am - 6pm
​​Sabtu : 8am - 6pm
Ahad : TUTUP

 

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